2-1 Cytology laboratory management

• Lab Management: Organizations Lecture (Wait until the very end of the lecture to take a short quiz.)
• Lab Management: Specimen Preparation Lecture (Wait until the very end of the lecture to take a short quiz.)

Regulatory agencies and guidelines

• MGH
  • Pathology Intranet: Compliance and Operations
• CLIA88
  • http://wwwn.cdc.gov/clia/
• Joint Commission (JC)
  • http://www.jointcommission.org/
• College of American Pathologists (CAP)
  • http://www.cap.org/apps/cap.portal
• Department of Public Health (DPH)
  • http://www.mass.gov/eohhs/gov/departments/dph/welcomewel2.html

Laboratory Inspections Critical values in cytology: MGH Policy Quality management plan

a. Quality control/quality assurance

• 10% rescreen
• Retrospective rescreen
• Cytologic-histologic correlation
• Annual statistics
• Workload records

b. Competency assessment

c. Proficiency testing

d. Continuing Education

e. Performance evaluation

Policy and procedure manuals

Billing Cytology Laboratory Budget Operations

• Salary
• Employee compensation
• Employee benefits
• Expenses
• Lab
• Office
• Service Contracts
• Rentals or Leases
• Regulatory fees and permits
• Maintenance
• Telephone
• Laundry
• Freight
• Revenue
• Cost per test
• Volume
• Inpatient
• Outpatient

Capital

• Purchase
• Reagent Rental
• Lease